Kunshan Qianwei Powder Equipment Co., Ltd. adheres to the business philosophy of "based on technology, striving for market by innovation, development by innovation, and survival by quality". Under the leadership of the chairman, the company's R & D personnel follow the principle of continuous innovation. The research and development of new products adapted to market demands are continuously carried out.
The quality of our products is strictly implemented in accordance with the certification standards of the quality management system. We have imported testing facilities and sample equipment, complete production equipment for crushers, and sophisticated production technology.
With excellent product quality, loyal service attitude, and credible corporate reputation, the company continues to dedicate advanced crusher equipment to make customers truly consider us as a one-stop supplier of crushers. After-sales service guarantee commitment
1. Our company has set up a strong after-sales service team, experienced field engineers and technicians, and can rush to the on-site cement shotcrete machine
for any problems that occur within a short period of time for repair and replacement.
2. Within one week after the product is delivered, the staff of our company's after-sales service department will conduct telephone tracking consultation based on the customer's contact information until the customer is satisfied.
3． All complaints about product quality will be answered within 1 hour, and telephone communication guidance will be given within 2 hours. If there are obstacles to communication, our company promises that the after-sales service personnel will arrive at the scene within 48 hours and determine the treatment measures according to the situation of the complaint to carry out repairs and replacements.
4． Expenses related to product quality during the warranty period shall be borne by our company.
5. During the warranty period, due to your improper use or due to the natural environment, we will provide free repairs.
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